We recently purchased 63 Surface Pro 7 tablets, i7, 16GB ram, and 256GB SSD with Windows Pro and I've been working on getting these configured and rolled out to staff and I'm finding that for staff who have dual monitors they are having an issue when they plug back into their Microsoft Dock after having their tablet in a meeting. When they plug in their dock and close the keyboard the colors on the monitors are off or there are vertical lines from top to bottom or the picture is very blury. If you open the keyboard then the monitors work correctly. We have been using Surface tablets with the Microsoft dock for quite some time and have not had these issues before. We have been using startech.com VGA adapters but I have bought some Microsoft VGA adapters and have also updates the firmware of the dock but neither has fixed our issue. Has anyone else run into these issues?
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